Some Frequently Asked Questions
We are a company which have highly talented professional photography team with over 100s of event experiences. We have slick and efficient photography process so we can provide high quality photography at an affordable price.
- As many photographs as possible by our talented photographers
- Memorable videos synced with music by our Amazing cinematographers and editors
- Processing of photos (Contrast, Cropping, Color Correction, Temperature, Exposure adjustment)
- Processing of videos ( Music Synchronization , Color Grading , Contrast, Temperature, Exposure adjustment )
- Online space for photos
- Albums, Apps and Digital Album ( if required )
- We match your requirements with the best photographer from our team based on type of photography, city, requirements and all the other details you provide in the booking process.
- You'll receive our unmatched quotation within 2 business days.
- After the event we edit your photos and videos by adjusting Contrast, Cropping, Color Correction, Temperature, Exposure etc)
- You will get the online link of your photos and videos.
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Your Final Product will be ready within
- Wedding Photos - 4-7 Weeks
- Wedding Videos - 8-11 Weeks
- Albums - Within 20 days after photos selection by you
* Timeline may slightly vary depending on workload.
** Album delivery may vary if the photo selection is delayed by the customer or the last installment gets delayed.
- Yes. You can download your photos as soon as you will pay final installment. Till then you can see in view only mode
- You can also order high quality prints/album, which we can ship to any address you like. Charges will depend on quality of album and sheets.
| Cancellation Time | Cancellation Fee |
|---|---|
| After Booking till 90 Days prior to 1st event date | 25% of total quotation amount |
| 60-90 days prior to 1st event date | 50% of total quotation amount |
| 45-60 days prior to 1st event date | 75% of total quotation amount |
| Within 45 days from 1st event date | 100% of total quotation amount |
- If refund is applicable and approved, the amount will reflect within 10 working days to the customer's bank account
- F&B shall be borne by the client.
- The client is responsible for having an authorized representative present during all shooting phases of the Assignment. If no representative is present, the Photographer's interpretation shall be accepted.
- After booking confirmation, if you wish to change/alter your booked services in any way (e.g. your chosen event dates or location), we will do our utmost to accommodate these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All costs incurred due to amendments will be borne by you.
- If you want any changes in the videos, you can tell us within 15 days of the delivery of videos.
- Changes will be done to the videos for a maximum of 2 times.
- You can download your photos and videos as soon as you will pay the final installment. Till then you can see them in view only mode.
- The final installment has to be cleared within 15 days of photo and video delivery, otherwise the preview of photos and videos will be disabled.
- You are responsible for paying any taxes, including any goods and services or value added taxes, which may be applicable depending on the jurisdiction of the services provided. These taxes will be added to fees billed to you, if applicable.